Question 1

CONTRACT ADMINISTRATION

Accepted Answer

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Comprehensive management of contracts from draft to execution and document storage.
 • Manage client pro-forma contracts
 • Prepare draft contracts based on client pro forma and negotiated contracts and manage execution process
 • Manage electronic database of commercial contracts and related documents
 • Enter contract terms into contract management system and downstream commercial application
 • Process FERC capacity release transactions
 • Prepare FERC Index of Customers filing

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Question 2

CUSTOMER SUPPORT AND SCHEDULING

Accepted Answer

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Provide customer support throughout the entire scheduling process, from nominations and confirmations to allocations and imbalances all pursuant to applicable tariff/contractual language and NAESB cycles.

• Support entering, modifying and confirming nominations
 • Allocate pipeline capacity and location capacity
 • Coordinate receipt and deliveries with Operational Control Center and Interconnecting Pipelines
 • Manage shipper and interconnected pipeline imbalances pursuant to applicable tariffs and contracts 
 • Provide customer support on nights, weekends, and holidays 
 • Communicate outages and maintenance to client’s customers 
 • Develop and maintain relationships with clients and client’s customers
 • Process month-end close for invoice preparation
 • Respond to customer inquiries
 • Provide system training to client’s customers

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Question 3

MEASUREMENT COORDINATION

Accepted Answer

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Coordinate the timely and accurate collection and distribution of measurement and analysis data
 • Manage monthly close process
 • Import daily/monthly volumes into measurement system
 • Export daily/monthly volumes to downstream applications
 • Manage meter creation and system/setup configuration
 • Manage and distribute volume statements and reports
 • Manage and coordinate external customer access to view Real Time Data

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Question 4

RATE AND SETTLEMENT MANAGEMENT

Accepted Answer

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Provide monthly invoices to customers detailing charges for services rendered including fuel, loss and unaccounted for charges.
 • Generate monthly invoices to customers
 • Track dollars from estimates and actuals to the client
 • Facilitate monthly upload to client’s General Ledger
 • Create invoices for other annual charges or credits pursuant to applicable tariffs or contracts
 • Provide plant accounting
 • Enter rates into commercial system
 • Administer and calculate rate adjusters
 • Build customer workbooks to manage outside rate
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OTHER SERVICES

SITE LINKS

CONTACT US

ADDRESS: 1501 MCKINNEY ST., STE 800

HOUSTON, TX 77010

PHONE: 346-241-4000

OTHER SERVICES

SITE LINKS

CONTACT US

ADDRESS: 1501 MCKINNEY ST., STE 800 HOUSTON, TX 77010 PHONE: 346-241-4000

ADDRESS: 1501 MCKINNEY ST., STE 800

HOUSTON, TX 77010

PHONE: 346-241-4000